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Workload Relief through Chatbots
Chatbots from Mercury.ai
From the recruiting process to complex purchase advice: Use our well-founded industry references as a foundation and flexibly expand your chatbots according to your specific specialist requirements.
Status Queries
Escalation with context
From status inquiries to complaints: service requests are resolved conclusively or handed over to your team with full context. Fewer tickets, more satisfied customers.
Candidate Questions
Onboarding
Policy Search
Applicants receive immediate answers to their questions, and employees find internal policies independently.
Your HR team gains time for what truly matters.
Product Comparison
Needs analysis
Recommendations
Customers find the right product faster – through targeted questions instead of endless scrolling. Fewer bad purchases, higher satisfaction, more conversions.
Qualification
GDPR Opt-In
CRM Integration
Prospects are automatically pre-qualified – directly within the dialogue, GDPR-compliant, and without media disruption. Your sales team takes over exactly when it is worthwhile.
What makes Mercury.ai different?
Why companies are turning to controlled AI chatbots
Short implementation cycles instead of lengthy IT projects: Achieve measurable efficiency gains within 4 to 6 weeks.
Trust through reliable answers.
Generative AI - but only on your curated content. No hallucinations, no world knowledge. This creates clarity instead of frustration.
We deliver security – without compromise!
Our conversational AI platform runs exclusively on our own servers hosted in Germany—fully GDPR-compliant and without any dependency on US providers such as OpenAI.
Immediate support in under 2 minutes
Your customers resolve inquiries regarding returns or invoices directly in the chat – around the clock, without locking up your specialist departments.
Mercury Intelligence understands context, not just keywords.
All services on our platform are intelligently structured and support your colleagues in almost all of their tasks.
Communication must be efficient!
Therefore, our dialogue structures guide you unerringly through service processes, from orders and complaints right into your CRM.
We let you look into the future.
Mercury Intelligence delivers real insights and forecasts based on the conducted dialogues. This is how we work with you to optimize processes and offerings.
Mercury Voice
Measurable Increase in Efficiency: Results from Business Practice
For over ten years, we have been researching and building Conversational AI in Germany. By doing so, we translate research expertise into stable, productive AI chatbots for medium-sized enterprises and corporations.
Knowledge Hub for Conversational AI
Knowledge Hub: Strategies and Best Practices for Conversational AI & Chatbots
Decision-making aids for your AI strategy: whitepapers, articles, implementation guides, and best practices for the legally compliant introduction of chatbots and voicebots in the enterprise.
