Deliver customer happiness

in messaging apps

Take care of your customers with cognitive automation. Transform your service operations with easy-to-use AI, open APIs, and unified messaging.

Trusted by brands who care.

The leading AI platform for messenger based services

Boost your customer service and e-Commerce performance by increasing operational efficiency AND user experience. Unlock the potential of the most important touchpoint with your customers - in messenger apps like WhatsApp - and scale your service with our market-leading dialogue engine. And for the human touch put your live-agents in the loop for free.

Reduce customer service cost

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User activation for revenue growth

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Conversational Process Automation

Code-free conversation builder

open developer API

Quick business value and ROI

The power of all your APIs in a simple chat

Flatrate für Unified Messaging
  • Keine Kosten pro Agent
  • Keine Kosten pro Message
  • Keine Kosten pro Kontakt
Technology leadership in conversational AI
  • Modular dialog intelligence
  • Self Optimizing NLU
  • Active Learning Behavior
Made for enterprise
  • Lifecycle management for bots, models and training data
  • Encryption and custom retention times for PID
  • Easy GDPR implementation
Kitchen Intelligence by Maggi

Maggi reaches millenials in Facebook Messenger.

Since the '60s, Maggi has been answering the question, "What shall I cook today?" Previously on the phone, now on the website. Nevertheless, Maggi reaches young people only with difficulties or cost-intensive expenditure. KIM, the chatbot from the Maggi Kochstudio has managed to convince this target group by means of dialogue. KIM finds recipes and helps with questions about cooking. It stores preferences and information on e.g. allergies and is thus able to suggest suitable and varied recipes - with a success rate of 90%.

Try it out!

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