Mercury.ai is the end-to-end conversational AI platform for businesses to create contextual AI assistants and chatbots. We’re the choice of large brands with high expectations on dialogue understanding and behavior as well as collaboration and integration.Request demo
Find our full suite of tools to cover the complete chatbot lifecycle. From bot creation and integration to training and analytics to live operation in mixed bot-human teams.Request demo
Our platform provides solutions for dialogue management with fluid and expressive dialogue behaviors that imitate human-like conversations. The dialogue management governs the real-time behavior of users interaction with a conversational agent by adapting the user feedback and the conversational context.
The handover function transitions a conversation from a bot to a human agent. When doing so, we keep the conversation in the original channel and make the handover in the backend for a human agent.
Mercury's Natural Language Processing (NLP) capabilities enable building conversational agents that support multiple languages. Our platform already supports a number of selected languages with more coming in the near future.
Building and running successful chatbots requires collaboration across teams with different roles. The team collaboration components within our platform simplifies the process of collaborative bot configuration with team role life-cycle management and staging management.