Transform processes into automated conversations. Delight your customers with 24/7 personalized service. And improve customer satisfaction while unlocking new revenue channels or reducing costs. Chatbots allow you to provide your customers with non-stop support for their service requests while reducing the costs of your service center and increasing the coverage of your self-service offering. The generation and qualification of new customer leads via chat benefits from significantly better conversion rates than in the classic web channels and thus increases the efficiency of your sales. Offer your customers intelligent search dialogues and personalised recommendations more relevant results and immediate advice in your eCommerce channels. The dialog approach supports the users' willingness to make decisions and accelerates the purchasing process. Even just "listening" brings you measurable advantages: Through automated chat, you gain valuable explicit insights into the wishes and needs of your customers. From this, highly effective target group segments can be created - with a significant increase in efficiency for your media management.