Priced to match your messaging strategy

From just getting started with AI Assistants to international enterprise implementations - our plans are cut to meet your business requirements whether you are just getting started or aim for a massive enterprise roll-out.

Our plans. Simple with no hidden costs.

Pricing is based on the skills of an assistant - not the number of users.

Business

  • Create a chatbot with speech understanding and intelligent dialog automation
  • No extra costs per employee, customer or message
  • Send proactive push messages and automated activations
499 €per month

Professional

  • 360 ° API and integrations
  • Unlimited dialog modules
  • Onboarding Services and Customer Success packages available
2.499 €per month

Enterprise

  • Multi-project licenses
  • Custom implementations
  • White Label Solutions
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Our plans in comparison

We will be happy to help you choose the best setup for your project and budget.

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business
professional
enterprise
Projects and users
Business users
unlimited
unlimited
unlimited
Number of AI assistant projects
1
1
custom
Staging environment
Dialog functionality
Dialogue Games
One game of each type is included. Additional games are 60€ per game per month
Unlimited games of all types
Unlimited stories of all types
Unit tests
Messaging
Channels
Facebook Messenger, WebChat, API/Webhook
Facebook Messenger, WebChat, API/Webhook, WhatsApp*, Alexa, SMS
Facebook Messenger, WebChat, API/Webhook, WhatsApp*, Alexa, SMS, Nennen Sie uns Ihren Bedarf
Handover to human agents
Message volume
250.000
500.000
custom
Natural Language Processing
Natural Language Processing
Natural Language Generation (NLG)
Annotation zum NLU Training
Training data management
NLU debugger
APIs and integrations
Content API
User profile API
Authoring API
API rate limit
100
1000
custom
Salesforce
Google Sheets for content
Botmock
Facebook Analytics
Google Analytics
Custom Integrationen
Customer Support
Support category
Standard
Premium
Priority
Support channels
Chat, Email
Chat, Email, Telefon
Chat, Email, Telefon
Support hours
9 am to 6 pm CET
9 am to 6 pm CET
custom
Uptime guarantee
Customer Success Packages
available
available
Solution Architect
available
available
Security and privacy
GDPR compliant
Server location
Germany
Germany
Germany
Two-factor authentication
Single Sign-on
Idle session time-out
Custom data retention period
Custom Privacy and Security Agreements

Innovation needs trust.

Built for the high expectations in data protection and security of the most demanding enterprises.

Secure

In order to make Mercury.ai the safest and most trusted conversational cloud we provide wide range of security features – from Two factor authentication to idle-session-timeout a undergo regular penetration tests.

GDPR compliant

Data protection and privacy are at the core of our platform. Beyond “privacy by design” data governance at the platform level the bot creator offers various templates let you easily implement conversational UX for all things GDPR.

Professional processes

Our staging environment provides for well-defined approval and publication processes. Precise permission settings let you govern the access levels of large collaborative teams and even agency partners.

We give your bot a head-start

Get you AI Assistant set up for the perfect launch

From strategy to launch to agile improvement, we offer our teams extensive experience in our professional services.

Talk to our experts