Work for project |
Is the permission that grants you access to a project - change it in Organization>User |
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View stages |
With this permission, you can see different tages and the configuration thereof |
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Use sidebar Quickchat |
Users can test the bot directly on the Mercury.ai platform via the Quickchat - the permission allows to work with it |
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Promote to test |
Permission to promote a bot from DEV stage to the Test stage |
View stages |
Promote to live |
Permission to promote a bot from Test stage to the Live stage |
View stages |
Delete Project |
Users with this permission may delete this very project |
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View project team |
Lets you see which users have the permission to work for this project |
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Grant project-related permissions |
A user who has this permission, can make changes to the permission set of other users for this project |
View project team |
View channels |
This permission makes it possible to view the channels the bot is connected to |
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Edit channels |
Users can create new channels and make changes to already existing channels |
View channels |
Annotate |
Is the permission for annotating messages in the inbox |
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Create, edit and deploy bots |
Central Permission for working on the bot because it gives you the rights to make changes to the bot, create a new bot and deploy bot versions to DEV |
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Edit content configuration |
Allows users to work with everything related to content that is accessible via the Mercury.ai platform |
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Edit push messaging objects |
A user with this permission may work on the push messages and their configuration |
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Manage integrations |
Allows users to add, edit and delete integrations such as Salesforce, Facebook Analytics and Botmock |
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View analytics |
Grants access to view the Analytics page - you can set it up for each stage |
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View inbox |
Users with this permission can open the inbox and view the conversations between users and bot - you can set it up for each stage individually |
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Answer inbox |
For users who may answer Handover messages - this is the relevant permission for your service agents for replying to service requests - you can set it up for each stage |
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