Designing Bots

You have an idea for a bot, but you don't know how to start? Here are some questions to answer when you begin to build a bot.

What should the bot do?

The first thing you should start with is: Define the Bot. What is it's main goal?

Propely you have some products and you want your users to find the best? Then use our search game. Or do you want to collect information about your users and send it to you? Therefor you may use the form filling.

Here you find a table with your purpose and our games:

Purpose Game
Let the user look for the right product/information Search Game
Present product to user and let them ask question about it Info Game
Collecting information about the user Form Filling
Answer simple questions of users Generic
Help user with problems and give them instructions to solve it Support
No right answer in the bot. No problem. Let a human answer the question Handover
Like to remember what your users like? Here you can do it Preferences
If a user should be able to mark product, use this game Bookmark
You want to notify your user, then you can do it with the bot. Subscriptions

You may want to combine some of these games to make your bot even better and more extensive.

Bringing content to the bot