Messages

The bot message format took Facebook's message format as starting point and generalized it with the main goal of having a message format that is both general and expressive enough to be used across a range of different communication channels -- covering plain text channels like SMS, messenger channels like Facebook Messenger, Telegram, and Slack, and voice channels like Alexa. The result is a format that specifies messages on a semantic level and tries to abstract from layout details as much as possible. How exactly the message elements end up being displayed to the user is specific to the communication channel and to the way how the bot message format is translated into the channel-specific format.