Mercury.ai is a conversational customer experience platform that helps businesses build better relationships through live-messaging and AI-powered conversational automation.
Beyond a multichannel messaging infrastructure for service agents, the solution includes multilingual NLP/NLU, a modular dialog automation engine, and extensive integration capabilities with data- and transactional systems. Mercury.ai is the only SaaS solution that provides all the tools needed to exploit the full potential of conversational AI at the enterprise level and counts well-known brands such as Nestlé, Volkswagen, and Beiersdorf among its customers. Mercury.ai was founded in 2016, building on more than 35 years of research experience of the founding team in the areas of machine learning, semantic technologies, and computational linguistics, to enable companies to easily use artificial intelligence to implement user-centered AI assistants.
Where to find us.We are speakers and exhibitors at international conferences and fairs.
Mercury.ai at Chatbot Conference in New York where we discussed with the scene and presented our chatbot for DasKino.deread more
We present our Conversational Cloud Platform to the public at the international Chatbot Summit in Berlin.read more
Speaking at botscologne about how brands can speak to their users through dynamic dialogue and artificial intelligence by using our platform.read more
Promotion tour in the US incl. a real highlight: Stefan as the only european at the roundtable dinner of Andrew Ng.read more